Play Responsibly — Your Wellbeing Comes First

For the vast majority of kbbd players, gambling is a fun form of entertainment — nothing more. It is a leisure activity, not a strategy to earn money or escape life's pressures. kbbd believes that a healthy relationship with gambling starts with awareness, and we have designed every part of our platform to support that principle from day one.

We also acknowledge that for a small number of people, gambling can become harmful. That is why kbbd provides a comprehensive set of responsible gaming tools — available 24 hours a day, 7 days a week, directly inside your account settings. No paperwork, no waiting, no judgment — just practical controls that work the moment you need them.

Responsible Gaming Tools Available at kbbd

Deposit Limits — Stay in Control of Your Budget

A deposit limit sets the maximum total amount of money you can add to your kbbd account within a chosen time window — daily, weekly, or monthly. Once active, the limit takes effect immediately. Any deposit attempt that would push you past your remaining allowance for that period is automatically declined by the system.

To set or change your deposit limit, go to My Account → Responsible Gaming → Deposit Limits. Reducing a limit applies instantly. Increasing a limit triggers a mandatory 48-hour cooling-off period before the higher ceiling becomes active — a deliberate safeguard against impulsive decisions made in the heat of a session.

Loss Limits — Know Your Floor Before You Play

A loss limit defines the maximum net loss you are prepared to accept over a daily, weekly, or monthly period. When that threshold is reached, kbbd prevents you from placing further bets until the period resets. Unlike a deposit limit, a loss limit tracks actual gaming results — it is not triggered by depositing funds, but by real losses recorded during play.

Setting a realistic loss limit before each session — rather than after you are already deep into a losing streak — is one of the most effective habits any player can build. Reductions apply instantly; increases carry the same 48-hour delay as deposit limit increases. You can update your loss limit at any time from your account dashboard.

Self-Exclusion — Take a Break When You Need One

Self-exclusion lets you block access to your kbbd account for a defined period or indefinitely. During the exclusion window you cannot log in, deposit, bet, or receive any promotional communications from kbbd. This tool is the right choice when you feel gambling is beginning to negatively affect your finances, your relationships, or your mental health.

1. Log in to your kbbd account and go to My Account → Responsible Gaming → Self-Exclusion.
2. Select your exclusion period: 30 days, 90 days, 180 days, or indefinite. Confirm your choice.
3. Your account is suspended immediately. All marketing emails and SMS messages are suppressed for the full exclusion period.
4. To lift an exclusion shorter than 180 days, a 7-day waiting period applies. Indefinite exclusions require a minimum of 12 months plus a review with the kbbd support team before reinstatement.

If you need self-exclusion activated immediately but cannot access your account, email [email protected] directly. Our responsible gaming team will process the request within one hour on your behalf.

Session Time Limits — Play for Fun, Not Forever

A session time limit caps how long a single continuous gaming session can last. Choose your maximum — 30 minutes, 1 hour, 2 hours, or a custom value — and when the timer expires kbbd displays a clear notification and requires a deliberate action to continue. This intentional pause encourages reflection and prevents unplanned marathon sessions fuelled by momentum rather than genuine enjoyment.

Session limits work independently from reality-check reminders — you can enable both simultaneously for maximum awareness. Configure your session limit under My Account → Responsible Gaming → Session Limits. The feature is available across all devices so your protection travels with you wherever you play.

Reality Checks — Stay Informed During Every Session

Reality checks are brief on-screen pop-ups that appear at intervals you set — every 30, 60, or 90 minutes. Each reminder shows your total session time, the total amount wagered, and your net gaming result for that session. From the prompt you can choose to keep playing, take a break, or end the session entirely. kbbd encourages all players to activate reality checks as a default habit — even experienced players benefit from a clear, regular snapshot of where they stand during a session.

Recognising the Signs of Problem Gambling

Problem gambling can develop gradually and is often not obvious at first — even to the person experiencing it. If several of the following apply to you or someone you care about, please reach out for help without delay.

• Gambling with money intended for rent, food, bills, or other essential expenses.
• Chasing losses — continuing to play in order to win back money already lost.
• Lying to family, friends, or colleagues about how much time or money is spent gambling.
• Feeling irritable, anxious, or restless when trying to cut down or stop gambling.
• Using gambling to escape stress, depression, loneliness, or other difficult emotions.
• Borrowing money, selling possessions, or taking financial risks specifically to fund gambling.
• Spending increasing amounts of time thinking about gambling, planning sessions, or reliving past wins.

Age Restriction — 21+ Only

kbbd strictly enforces a minimum age of 21 years for all account holders. This is a firm requirement, not a guideline. No person under 21 may open an account, deposit, place a bet, or access any real-money feature on the kbbd platform. Age is verified at registration and additional identity documentation may be requested at any point. Any account found to belong to someone under 21 will be closed immediately, all funds returned, and all bets voided.

If you are a parent or guardian and believe a minor in your household may have accessed kbbd, contact us immediately at [email protected]. We also recommend installing parental control software on any shared device to prevent underage access to online gambling platforms.

Getting Help — You Do Not Have to Face This Alone

If you feel your gambling is becoming a problem — or if someone close to you has raised a concern — please reach out for support. kbbd's responsible gaming team is available around the clock. We can help you activate any of the tools described on this page, talk through your options, or simply listen. There is no judgment here.

Beyond kbbd's own support team, the following independent resources provide confidential guidance for individuals and families in Bangladesh affected by problem gambling.

Our Commitment to Safer Gambling

kbbd is more than a gaming platform — we are a community that genuinely cares about the long-term wellbeing of every person who plays with us. Responsible gaming is not a compliance checkbox for us; it is a core value that shapes how we design features, train our support staff, and communicate with players across Bangladesh. Every product decision at kbbd is evaluated against a responsible gaming standard before it reaches you.

We regularly review and update our responsible gaming tools based on player feedback, industry best practices, and the latest research. If you have a suggestion for how kbbd can better support responsible play, or if a tool is not working as you expect, please write to us at [email protected]. Your feedback helps make kbbd a safer platform for everyone in Bangladesh.